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Logo Pertamina Lubricants

Privacy Policy

Last updated: June 10, 2024

This Privacy Policy explains Our policies and procedures on the collection, use and disclosure of Your information when You use the Services and tells You about Your privacy rights and how the law protects You.

We use your Personal data to provide and improve the Services. By using the Services, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definition

Interpretation

Words whose initial letter is capitalized have meanings determined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.

Definition

For the purposes of this Privacy Policy:

Account means the unique account created for you to access our Services or any part of our Services. Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority . The Application refers to Rescue 115, a software program provided by the Company. Company (referred to as "Company", "We", "Us", or "Us" in this Agreement) refers to PT. Pertamina Lubricants, Central Jakarta. Country refers to: Indonesia

A device is any device that can access the Services such as a computer, mobile phone or digital tablet. Personal Data is any information relating to an identified or identifiable individual. Services refer to Applications.

Service Provider means any person or legal entity that processes data on behalf of the Company. This refers to third party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. Usage Data refers to data collected automatically, whether generated by use of the Service or from the Service's infrastructure itself (for example, the duration of a page visit). You are the individual accessing or using the Services, or the company, or other legal entity on whose behalf such individual is accessing or using the Services, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal data

While using Our Service, We may ask you to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data
  • Data Usage
  • Usage Data is collected automatically when using the Services.

Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and diagnostic data other.

When you access the Services by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, your mobile device's IP address, your mobile operating system, type the mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Services or when you access the Services by or through a mobile device.

Information Collected while Using the Application

When using Our Application, to provide Our Application features, We may collect, with Your prior permission:

Information about your location

Images and other information from your Device's camera and photo gallery

We use this information to provide features of Our Services, to improve and customize Our Services. Such information may be uploaded to the Company's servers and/or the Service Provider's servers or may be stored on your device.

You can enable or disable access to this information at any time, through your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Services, including to monitor use of our Services.
  • To manage your Account: to manage your registration as a user of the Services. The Personal Data you provide may provide you with access to various functions of the Service that are available to you as a registered user.
  • For the execution of the contract: compliance and implementation of purchase contracts for products, goods or services that you have purchased or other contracts with us through the Services.
  • To contact you: To contact you via email, telephone call, SMS or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informative communications regarding contracted functions, products or services, including security updates, if necessary or reasonable for its implementation.
  • To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have purchased or inquired about unless you choose not to receive such information.
  • To manage your requests: To attend to and manage your requests to Us.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding , where Personal Data we hold about users of our Services is among the transferred assets.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve the Services, our products, marketing and your experience.

We may share your personal information in the following situations:

With Service Providers: We may share your personal information with Service Providers to monitor and analyze your use of our Services, to contact you. For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of the business to another company. With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and other subsidiaries, joint venture partners, or other companies that We control or are under common control with Us. With business partners: We may share your information with our business partners to offer you certain products, services or promotions. With other users: when you share personal information or interact in public areas with other users, that information may be viewed by all users and may be publicly distributed outside. With your consent: We may disclose your personal information for any other purpose with your consent. Retention of Your Personal Data The Company will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for shorter periods of time, unless this data is used to strengthen security or to improve the functionality of Our Services, or We are legally required to retain this data for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operational offices and other places where the parties involved in the processing are located. This means that this information may be transferred to — and stored on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your consent to such transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place including the security of your data and other personal information .

Delete Your Personal Data

You have the right to delete or ask us for help in deleting personal data about you that we have collected.

Our Services may provide you with the ability to delete certain information about you from within the Services.

You can update, change or delete your information at any time with n log into your Account, if you have one, and visit the account settings section that allows you to manage your personal information. You may also contact Us to request access to, correct, or delete any personal information that you have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or legal basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to lawful requests from public authorities (e.g. a court or government agency).

Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with legal obligations
  • Protect and defend the Company's rights or property
  • Prevent or investigate possible errors in connection with the Services
  • Protect the personal security of Service Users or the public
  • Protects from legal liability
  • Security of Your Personal Data
  • The security of your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Although We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Services are not directed to anyone under 13 years of age. We do not knowingly collect personally identifiable information from anyone under 13 years of age. If you are a parent or guardian and you are aware that your child has provided us with data, please contact us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to delete such information from Our servers.

If We need to rely on consent as a legal basis for processing your information and your country requires parental consent, We may ask for your parental consent before We collect and use that information.

Links to Other Websites

Our Services may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party site. We strongly encourage you to review the Privacy Policy of each site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and/or a prominent notice on Our Services, prior to the change taking effect and update the "Last updated" link date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Account Information for Testing by Google

For testing purposes by Google, the following account information may be used:

Email: testing@prosia.co.id
Password: Prosia123!

Instructions:

  1. Open the app.
  2. On the first screen open, click Sign in Mitra/Vendor
  3. Enter email and password to login into the app

Login with SSO idAman

Email: mk.dio.gustian@pertamina.com
Password: Pertamina3002

Instructions:

  1. Open the app.
  2. On the first screen open, click Sign in with idAman
  3. Enter email and input captcha
  4. Enter password into login to app

Contact us

If you have any questions about this Privacy Policy, you may contact us:
Via email: support@compnet.co.id